Product/Service Review(s)
Product Description:
Seller Info:
- Sellers Name: Melonie Latham
- Email Address: melonie@moonrocstudios.com
- Street Address/P.O. Box:Murfreesboro
- City:Murfreesboro
- State:TN
- Zip Code:37130
Product Or Service Specifications:
All of our wax melts are made in small batches and hand poured using coconut apricot creme wax and quality fragrances. Due to the soft nature of our wax, each melt is individually wrapped and can be sliced to your desired size. Our boxes contain 10 sizable squares that fills your home with amazing aromas.
Shipping Information:
Return Policy:
In order to return an item, please contact us within 7 days of delivery. We do not currently offer a direct exchange option, but if you are wishing to exchange your order and we agree to your request, you can do so by opting for store credit and using that store credit to place a new order as soon as it's been issued. Store credit will be issued as an e-gift card to your email address as soon as the return label receives a progress scan.
?To be eligible for a return, your item must be unused and in new condition. All items should be returned as they were shipped, with everything that was included. There are certain situations where only partial refunds may be granted (if applicable), such as an item not in its original condition, being damaged, or missing parts for reasons not due to our error.
?We pride ourselves on keeping our quality products affordable, and we do not inflate our prices to cover shipping charges back and forth. This means that all return shipping fees are paid by the customer. To thank our repeat customers, we do provide complimentary return labels for items being refunded in the form of store credit.
We reserve the right to refuse returns that do not meet these criteria. If you received an incorrect or damaged item, please contact us immediately.
